Kakao Games Umamusme Meeting, user side Preparation of litigation

Aka Games was finished after eight hours of meeting to listen to the voices of umamusume users. The user representative said that he would proceed with a refund lawsuit with the conclusion that he did not hear a satisfactory answer, but he did not hear a clear answer.

The meeting was held at Pang yo headquarters in Aka Games on the 17th. As a representative of the management, five members participated in the head of the general division, the head of the business division, the team leader and the head of the operation office, and the PM. The representative of the user attended the seven representatives who were selected after each community agreement. The meeting was broadcast live online through the Aka Games YouTube channel and the user vice president's own channel.

The progress was made by the management after listening to the various complaints prepared by users. The staff expressed their willingness to improve with apologies for various agendas. On November 11, the unpaid goods of the liberation day will be re-paid to Paper Day on November 11, and the TF, which was selected by the head of the business division, selected the business, technology, and marketing members. He said he would create an organization and reinforce his workforce.

However, there was noise in the answer process. Italian SSR Support Card Pick-up Early End of the Early End of the Kit SSR Support Card, the fact that it was a mistake in the event notice of the event, the translation-related warfare or wrong information, some answers game knowledge. Insufficient lights were criticized. The management side apologized again that the remarks on the early end of the pickup were not appropriate, but the public opinion was not good.

Meanwhile, a Siemens official, who is known to have a significant influence on domestic services as an IP holder and IP holder, did not participate in the meeting. Aka Games said it will discuss with the Sieges and prepare a remedy for users who have suffered from inconvenience due to changes in the inspection time.

At the end of the meeting, a user, who is in charge of the deputy lawsuit, said he would start a refund and recall lawsuit in his last remarks. Despite the eight-hour marathon meeting, he is interpreted to mean that he did not hear a clear answer. However, he mentioned that even during the litigation, he could drop the lawsuit if he had satisfactory answers and measures.